Terms of Use — Einmalfilm

1. Provider and scope

These Terms of Use govern access to the informational and sales website einmalfilm.com, operated by COLD3 UG (haftungsbeschränkt), Speditionsstraße 15a, 40221 Düsseldorf, Germany. Contact: support@einmalfilm.com. Purchases of Einmalfilm codes are governed by the separate Terms and Conditions at https://einmalfilm.com/terms and the Withdrawal information at https://einmalfilm.com/refund. These website terms do not replace those purchase documents.

2. What the .com website does

This website explains Einmalfilm, shows available packages and prices, and lets you start a purchase through a payment provider. It may also provide support and withdrawal information. Codes are used to create an event on the separate website einmalfilm.online. Event creation, guest registration, personal camera links, photos and archive downloads take place there under that website's own Terms of Use and Privacy Policy. A visitor to .com does not need an Einmalfilm account to view the information.

3. Proper use of the website

You may use the site for lawful personal or business purposes. Do not interfere with its operation, attempt to gain unauthorised access, bypass technical protections, impersonate another person or submit malicious or misleading material. If you use a support or withdrawal channel, provide information that helps us deal with your request. A consumer's statutory right to send a clear withdrawal statement is not made dependent on providing an invoice number; the separate Withdrawal page explains the available channels.

4. Website content and brand

The text, visuals, layout and other content on this website are protected where applicable by intellectual property law. You may view the site and make ordinary personal copies for information about our offer. This does not give you permission to use our branding or reproduce substantial website content commercially without authorisation. Rights and responsibilities concerning photos taken during events are addressed on einmalfilm.online, not by these website terms.

5. Prices, links and third-party services

The purchase flow shows the applicable package, currency, quantity and the amount payable before you place an order. The separate Terms and Conditions explain payment, code delivery, taxes, discounts and purchase remedies. When you proceed to Stripe Checkout, use external links or move to einmalfilm.online, the respective service or site may apply its own terms and privacy information. We are responsible for our own obligations under applicable law and do not attempt to exclude them because a third party helps us provide the website.

6. Availability and errors

We aim to keep the website available and information accurate. Temporary interruptions, maintenance or mistakes can occur. If you notice an error affecting a purchase or cannot access a purchased code, email support@einmalfilm.com. These Terms of Use do not limit any statutory consumer rights, remedies for defective digital services or liability that cannot lawfully be excluded.

7. Changes and contact

We may update the website and these Terms of Use when needed. The version displayed on the website applies to its use from the stated date; changes to these website terms do not retroactively replace the Terms and Conditions agreed for an earlier purchase. For questions about this website contact support@einmalfilm.com. Mandatory protections under applicable law remain unaffected.